Shipping Policy for Chemiis.com
At Chemiis.com, we are committed to providing fast, reliable, and hassle-free delivery to all our customers. Please take a moment to read our shipping and return policies.
Shipping & Delivery
- We offer free shipping across India. The shipping cost is already included in the product prices, so there are no additional charges for delivery.
- Orders will be delivered within 1-4 working days from the date of dispatch. The delivery time may vary depending on your location.
- Dispatch of orders takes place on working days (Monday to Friday), excluding public holidays.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking details to monitor the status of your delivery.
Return & Refund Policy
To ensure smooth processing of return requests, we have implemented the following guidelines:
Video Proof Requirement: We require that customers record a video during the unboxing of the delivered product. This video will serve as proof in case there is any need to raise a return request due to damaged, incorrect, or defective products.
- Note: Any return request without a proper unboxing video will not be considered.
If you wish to return a product, kindly contact us within 7 days of receiving the product and share the unboxing video with our customer support team. After verifying the video and reviewing the request, we will process the return accordingly.
Conditions for Returns
- The product must be unused, in its original packaging, and in the same condition as it was delivered.
- Return requests due to incorrect or damaged products will be processed at no extra cost.
For any further assistance or questions, feel free to reach out to our customer support team at Contact Page .
